Clive Lilwall was born in Fleetwood, England. He holds degrees from the University of Exeter, England, and the University of Guelph, Ontario, Canada. Previous publications include Let’s Be Reasonable: Effective Ways to Handle Difficult People. He taught communications at Durham College, Oshawa, Ontario for 27 years. He has traveled extensively, in Europe, Asia, and Africa. An avid tennis player, swimmer and reader of self-help books, he lives with his wife and daughter in Whitby, Ontario.